Ward & Associates Health Services, Inc.
A full continuum management and consulting company providing dedicated services to the Midwest and national post-acute care marketplace specializing in the senior healthcare industry. We serve client companies within the following settings: Skilled Nursing facilities, Assisted Living facilities, Independent Living, Senior Housing, and Continuum of Care Retirement Communities (CCRCs).
Key Services include:
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- Operational Turnaround Projects
- Interim Management and Leadership Services – NHA, DON, Regional/VP/C Level Operations/Clinical (Including professional coaching and training)
- Regulatory Compliance and Readiness (includes Mock surveys, Plans of Correction, Informal Dispute Resolutions, Directed In-service Training, JCAHO prep)
- Strategic Planning
- MDS Compliance Program Assessment/Training/Focus Audits
- Restorative Program Assessment/Training/Focus Audits and Therapy Evaluation
- Risk Management Assessment
- Start-up Projects for Skilled Nursing Facilities and Senior Care Housing
- Financial Management Analysis/Benchmarking
- Expert Witness Services
- Permanent Placement Search
Elizabeth McLaren“Joy was exactly what our team needed to turn around our skilled nursing center, and help us transition a new leadership team. She operated with focus, determination, and a strong faith, while building the team and implementing necessary processes. She is a strong educator, who holds the team accountable; they all wanted to perform for Joy.”
- Associate VP of Health Services
Jason T. Lundy“Joy is an accomplished leader, administrator, and turn-around specialist for long-term care. Her passion and energy are unmatched. Joy is always on my short list for someone who can tackle and resolve any problems for a long-term care facility.”
- Shareholder
Cherie Getlin“Joy walked us through becoming Medicare certified in 2006. She taught us about quality measures and helped us create systems that were interdisciplinary and focused on the resident’s care and end results. Joy would take a problem, get to the root cause and implement and lead our team in creating structure and solid processes to ensure the best resident care possible. She was an instructor on numerous topics, mentor to many. Her leadership ability and management style with a hands on approach was key to our success in providing care to our residents. Joy taught us leadership systems and the general operations to ensure our success in running a skilled nursing facility. We have had excellent outcomes, which stems from Joy’s mentoring. She’s simply the best!”
- Care Center Administrator