HEAR FROM OUR ASSOCIATES & CLIENTS
Lisa Dye“Three Crowns Park was pleased to work with Ward & Associates Health Services.
During the pandemic, they came to our aide to provide essential administrative staff when we needed immediate support. The staff were professional, skilled and could walk in the job with little direction.
Joy Ward was responsive to our needs, communicated well and provided the follow up needed.
I would reach out again when in need and highly recommend.”
- Director of Development &
Volunteer Services
Michael P. DuffyHome of Quincy
“Sometimes when bad things happen on a campus, the best thing you can do is bring in the right expert to assist in handling the difficult situation. That is why our campus called upon Joy this past summer to help us determine what immediate actions needed to be taken, what processes needed to be improved and what long-term changes needed to take place to what happened never happens again.
It was the best decision our campus could have made to bring in such an experienced expert in handling difficult situations. I highly recommend you contact Joy Ward immediately when you are faced with a difficult situation.”
- CEO & Administrator
Jason T. Lundy“Joy is an accomplished leader, administrator, and turn-around specialist for long-term care. Her passion and energy are unmatched. Joy is always on my short list for someone who can tackle and resolve any problems for a long-term care facility.”
- Shareholder
Elizabeth McLaren“Joy was exactly what our team needed to turn around our skilled nursing center, and help us transition a new leadership team. She operated with focus, determination, and a strong faith, while building the team and implementing necessary processes. She is a strong educator, who holds the team accountable; they all wanted to perform for Joy.”
- Associate VP of Health Services
Cherie Getlin“Joy walked us through becoming Medicare certified in 2006. She taught us about quality measures and helped us create systems that were interdisciplinary and focused on the resident’s care and end results. Joy would take a problem, get to the root cause and implement and lead our team in creating structure and solid processes to ensure the best resident care possible. She was an instructor on numerous topics, mentor to many. Her leadership ability and management style with a hands on approach was key to our success in providing care to our residents. Joy taught us leadership systems and the general operations to ensure our success in running a skilled nursing facility. We have had excellent outcomes, which stems from Joy’s mentoring. She’s simply the best!”
- Care Center Administrator